Strategy and direction
Set a practical north star, make explicit choices, and create an adaptable roadmap.
- Possible work product
- Strategic choices, theory of change, and action roadmap
What we do
From shared ambition to durable change
PRG supports the choices, relationships, and operating practices that help community-serving work move from intention to sustained action.
Start with the decision
What does your team need to move forward?
A clear engagement begins with a consequential question. Choose the one closest to your current situation.
Which choices remain blurred beneath a broad shared ambition?
PRG helps the team distinguish purpose, priorities, boundaries, assumptions, and the evidence needed for a responsible choice.
A practical strategic direction with decisions, owners, and an adaptable path.
Discuss this starting pointCapabilities
Connected support for connected challenges
Each capability can stand alone, but the strongest work often connects several around one decision.
Community research
Design ethical listening that values lived experience and closes the feedback loop.
- Possible work product
- Listening plan, insight synthesis, and decision implications
Program and service design
Map the journey, develop options with participants, and test risky assumptions.
- Possible work product
- Service blueprint, prototype, and learning agenda
Partnership and funding
Align roles, decision rights, resource flows, and ways to resolve tension.
- Possible work product
- Partnership model, governance, and funding principles
Measurement and learning
Choose meaningful signals and build evidence review around real decisions.
- Possible work product
- Outcome framework, learning questions, and review cadence
Organization and leadership
Strengthen structures, roles, team practices, and leadership alignment.
- Possible work product
- Operating model, role clarity, and capability plan
Engagement path
Rigorous enough to guide action, flexible enough to learn
We agree on decision points and participation before choosing activities or outputs.
Frame
Name the decision, constraints, stakeholders, and available evidence.
Discover
Listen across experience and examine the system around the issue.
Design
Build choices together and make assumptions visible.
Test
Try focused actions and review early signals with people affected.
Embed
Transfer ownership, routines, and tools into everyday work.
Useful outputs
A work product should help someone make or carry a decision
A polished deck is not the goal. Each output is shaped around who will use it, when, and for what choice.
- A one-page decision frame that keeps scope visible
- A community insight map that preserves difference and common ground
- A service blueprint showing experience, operations, and handoffs
- A learning dashboard tied to recurring review conversations
- A transition plan with owners, milestones, risks, and open questions
Ways to work together
Match the format to the decision and capacity available
Focused sprint
A bounded period for one urgent question, rapid listening, and a concrete decision output.
Best forA defined decision with an available sponsor
Embedded partnership
A longer collaboration combining analysis, facilitation, testing, and capability building.
Best forConnected strategic and operating change
Cross-sector working series
A facilitated sequence for multiple partners to develop shared choices and governance.
Best forIssues no single organization controls
Evidence in practice
Numbers and narratives answer different parts of the question
We combine operational data, participant experience, frontline observation, and contextual research. The aim is a decision transparent about what is known and what must still be learned.
Explore our impact approachCommon questions
Before an engagement begins
Do we need a finished scope before contacting PRG?
No. A useful first conversation can begin with the decision, tension, or change your team is trying to understand.
Can community members participate directly?
Yes, when participation has clear purpose and influence. We discuss access, recognition, consent, privacy, and feedback first.
Can an engagement include implementation?
It can include prototyping, implementation support, and learning routines. The role is agreed during scoping.
How is a proposal developed?
After a fit conversation, PRG documents the decision, people involved, timing, outputs, responsibilities, and commercial terms.
Start with the real question
What decision would become possible with better shared understanding?
Describe the situation, the people affected, and what has made progress difficult so far.
Discuss your challenge